Patient right to receive a Good Faith Estimate

Everything you need to know:

  • Good Faith Estimate: A breakdown of a procedure’s estimated total cost provided for all self-pay patients when scheduling the surgery.
    • Effective 01/01/22 as part of the No Surprise Act
    • Any discussion of service cost will be treated as a “good faith estimate request”
  • A Good Faith Estimate must include the patient’s name, primary service, itemized list of all services, diagnosis codes, and any anticipated services outside of the surgery itself
  • True self-pay:  Anyone who is un-insured or chooses not to submit the claim to their insurance
  • Timeframe of conducting and providing a Good Faith Estimate
    • Must be provided to the patient within three business days if surgery is scheduled at least ten days prior
    • Must be provided to the patient within one business day if surgery is scheduled three business days prior
  • Changes to a Good Faith Estimate are allowed. If changes are necessary, the updated estimate must be provided to patient at least one day before scheduled services.
  • Patients must be made aware and understand that this is an estimate and the actual charges may differ via disclosure attached to the estimate
    • If the actual charges differ more than $400 dollars than the initial estimate, patients are within their rights to dispute the bill 
  • ASCs must have a written physical and electrical copy of a self-pay patient’s right to a Good Faith Estimate accessible in the office, on the official website, and wherever the surgeries are being scheduled.